Moodle Privacy Policy

Privacy Policy:

Date of last revision: May 2018 is owned and operated by the Maria Paviour Company Ltd (CN: 08649396) whose address is Office 5-7 Sussex Innovation Centre, University of Sussex, BN1 9SB is a moodle learning platform, provided to the public and School of NeuChem students as a resource to learn more about neuroscience and coaching. School of NeuChem courses are hosted on the platform, for students to undertake their qualifications.

Our privacy policy relates to personal data as defined under the GDPR (2018), held in connection with the operation of our moodle learning platform.

For our privacy policy related to, and booking/paying for courses through Eventbrite, please view our separate privacy policy at

What this privacy policy explains:

  1. How do we gather information?
  2. What type of information do we ask for
  3. What will we do with the information you provide?
  4. Lawful basis for processing
  5. Sharing your data – who has access?
  6. How long will we hold your data?
  7. Your right to access your data
  8. Your right to object
  9. Information and outside parties
  10. Cookies
  11. Amendments to this privacy notice
  12. Complaints

How do we gather information?

a)     Members and students: When you sign up for free membership of our learning platform, you will be asked to provide details necessary for us to set up your user account via an online form.

b)     Students: If you become a student and participate in a course, further data will be held by the moodle system, related to the courses you are enrolled in.

What type of information do we gather?

a)     Membership: This may include your name, email address, organisation (if applicable), phone number. If you take part in any free courses, or contribute to discussions/forums, please also see 2.(b)

b)     Students:Course participation data will include details of activities completed within courses, contributions to discussions and chat forums. Moodle logs contain information about user activity within courses, including date/time when course information was viewed, and information about the referring webpage.

What will we do with the information you provide?

a)     Membership information: The information you provide via the online registration form is sent securely to us, and our moodle administrators will use it to create your account, and send you the details you require to login and access the learning platform.

You have the option to sign up for our monthly newsletter, sent via email to the address you provide.

b)     Student information:course participation data is used to grade your assignments and track your progress to completing the qualification. We may use anonymous course statistical information in order to improve our courses (for example, number of students, activities completed). If you complete an  ILM Qualification, we will use your personal data to register you as a learner with the ILM, and to record/submit your qualifications. The ILM learner privacy notice sets out how ILM will process learner personal data, and is located at

Lawful basis for processing

a)     Members:If you are becoming a member of the site purely to access the free learning resources and interact with fellow members/NeuChem students, and/or to receive the monthly newsletter, we process your data under (a) Consent

b)     Students:If you have booked and paid for a NeuChem course, we process your data under (b) Contract

Sharing your data – who has access?

a)     Members and Students:Our moodle administrators have access to your data for the purposes of creating your account, and providing any administrative or technical support that you request

b)     Students:our NeuChem tutors have access to your course data to support you in gaining your qualification(s), and to grade your assignments.

Your contact details will be held within our CRM system, hosted by Active Campaign, who adhere to EU-U.S. Privacy Shield Framework Principles issued by the U.S. Department of Commerce (the “Principles”) For more information about the Principles, please visit the Department of Commerce’s Privacy Shield website.

Moodle system data related to courses and your account is hosted within the UK, via FastHosts VPS and will not be transferred outside the EU.

ILM (Institute of Leadership and Management) Qualifications

If you are a student studying for an ILM qualification, we will share your course data with the ILM for the purposes of registering you as a learner, and your qualification. The ILM learner privacy notice sets out how ILM will process learner personal data, and is located at

If you request any reasonable adjustments, or we hold an investigation, complaint or appeal, we may be required to share sensitive personal data with ILM. We will gain your explicit consent before doing this.

How long will we hold your data?

a)     Members and students: as long as you are an active member of the site, we will retain your data. If you become inactive, we will deactivate your account and data after a period of 12 months of inactivity.  We regularly review our newsletter mailing list, from time to time we will send resubscription emails asking if you would like to continue receiving it. If you do not respond, we will remove you from our mailing list. Information about contributions to courses (including chat rooms and discussion forums), ownership of resources, and evidence of participation in moodle-based activities, may be anonymised and held by the system.

b)     ILM Qualifications:course data is retained for a period of 3 years after the course ends. This is in line with regulatory requirements from the ILM. Information about contributions to courses (including chat rooms and discussion forums), ownership of resources, and evidence of participation in moodle-based activities, may be anonymised and held by the system.

Your right to access your data

If you would like to access your personal data, contact us at or log in to your moodle account. If you believe the data we hold is inaccurate, or you would like to update it, please contact us at

 Your right to object

If you no longer wish to have membership of the School of NeuChem learning platform, please contact us at

 Information and outside parties

We will keep your personal information confidential except where you have posted it for publication or display and/or to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with any requirements of ILM (Institute of Leadership and Management), the Health and Care Professional Council (UK) or any other relevant regulatory organisation in order to comply with regulations in relation to statutory requirements and to comply with guidelines for best practice and user safety. This includes demonstrating ethical, legal and safe practice through the process of psychological and coaching supervision. We do not and will not share personally identifiable information with any other parties.


Cookies are small files which sit on your computer and record specific interactions between you and this website, and in some cases, other websites. This information is sometimes shared with the Maria Paviour Company Ltd, and in other cases, third parties. Below is more detail about the cookies we use, what they record and who the information is shared with. You can choose to disable cookies; however this can affect the functionality of the website.

Moodle will set the following cookies:

MoodleSession: This cookie provides continuity and maintains your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server

MOODLEID_ : This cookie records the username you log in as when you visit the site, and allows the username field to be automatically filled in the next time you visit.

Amendments to this privacy policy

The Company has the right to amend the above from time to time. Changes will be notified to Account Holders via the email address provided on registration, in advance of the changes taking effect, and via an announcement on the Website. Any update will take effect on all Account Holders once published on the Website.


If you have a complaint regarding any breach of this privacy policy, contact us at When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint. You can also complain to the regregulator: